Shipping policy

StPierre&Co. Shipping Policy

Last updated: 16 October 2026

1. Shipping destinations

StPierre&Co. currently ships to customers within South Africa.

2. Shipping fees

We offer the following standard shipping rates:

All Orders : Free standard shipping.(Minimum checkout items :4)

Shipping fees are calculated at checkout based on the order value and the shipping options available for your delivery address.

3. Order processing

StPierre&Co. operates using a dropshipping fulfilment model. Products are sourced from third-party suppliers, and orders are processed for fulfilment after purchase.

Processing times may vary depending on product availability and supplier operations.

4. Delivery times

Our estimated standard delivery time is 5–20 business days after dispatch, where applicable. Actual delivery times may vary depending on supplier processing, courier operations, public holidays, and your delivery address.

Delivery estimates are not guaranteed, and unexpected delays may occur.

5. Order tracking

Where tracking is available, tracking information will be provided after your order has been dispatched. Tracking updates may take some time to appear.

6. Shipping delays

If your order is delayed beyond the expected delivery period, please contact our customer-service team. We will do our best to assist you in obtaining an update from the relevant supplier or delivery provider.

7. Incorrect addresses

Customers are responsible for providing accurate and complete delivery details at checkout. Please contact us as soon as possible if you notice an error in your address. Changes may not be possible once an order has been processed or dispatched.

8. Lost, damaged, or missing orders

If your order arrives damaged, appears to be lost, or has not arrived within the expected delivery period, contact us so we can investigate and advise you on the next steps.

Nothing in this policy limits any rights you may have under applicable South African consumer-protection law.