Terms of service

StPierre&Co. Terms of Service

Last updated: 16 October 2026

1. Overview

Welcome to StPierre&Co. These Terms of Service govern your use of our online store and the purchase of products from us. By accessing our website or placing an order, you agree to these terms and our applicable store policies.

StPierre&Co. operates an online retail store using third-party suppliers to fulfil orders.

2. Eligibility and use of our website

By using this website, you confirm that you are legally capable of entering into a binding agreement. You agree not to use our website for unlawful purposes, attempt to interfere with its operation, or provide false or misleading information.

3. Products and availability

We aim to display product descriptions, images, prices, sizes, and colours as accurately as possible. However, colours may appear differently depending on your device, and minor variations may occur.

Product availability may change without notice. We reserve the right to correct errors in product information or pricing, subject to applicable law.

4. Prices and payment

All prices and applicable charges will be displayed at checkout. Shipping fees are calculated according to the rates and options shown at checkout.

Payment must be completed using the payment methods available in our store. Orders may be subject to verification before fulfilment.

5. Orders and fulfilment

After placing an order, you should receive an order confirmation. An order confirmation does not remove any rights you may have under applicable law.

Products may be shipped directly by third-party suppliers. Processing and delivery times can vary depending on product availability, supplier operations, courier services, and your delivery address.

If we cannot fulfil an order, we will contact you and arrange an appropriate remedy, including a refund where required by law.

6. Shipping and delivery

Our shipping destinations, estimated delivery times, shipping charges, and tracking information are explained in our Shipping Policy.

Delivery estimates are not guaranteed. If an order is delayed, lost, or not delivered, please contact us for assistance. Your statutory rights remain unaffected.

7. Returns, refunds, and cancellations

Returns, refunds, and cancellations are governed by our Return and Refund Policy and applicable South African law.

Nothing in these Terms limits any cancellation, return, refund, replacement, or other rights that you may have under the Electronic Communications and Transactions Act, the Consumer Protection Act, or other applicable laws.

8. Promotions and discounts

Promotional offers, discount codes, and sales may be subject to additional conditions. Any applicable conditions will be provided with the offer. We will honour accepted promotions in accordance with their stated terms and applicable law.

9. Intellectual property

Unless otherwise stated, website content, branding, text, graphics, and original materials associated with StPierre&Co. may not be copied, reproduced, or used commercially without permission, except where permitted by law.

Product images and materials supplied by third parties may remain the property of their respective owners.

10. Third-party services and links

Our store may use third-party services, including payment providers, Shopify, suppliers, and delivery providers. Those services may have their own terms and privacy practices.

We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

11. Privacy

Our collection and use of personal information are explained in our Privacy Policy. By using our store, you acknowledge that personal information will be handled in accordance with that policy and applicable data-protection law.

12. Errors and website availability

We aim to keep our website accurate and available, but we cannot guarantee uninterrupted access or that all information will always be error-free. We may update website content or make changes to our services where appropriate and lawful.

13. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful. Subject to applicable law, StPierre&Co. is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in this section limits consumer rights or remedies that cannot legally be excluded.

14. Governing law

These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer protections that apply.

15. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on our website with its updated date. Changes will apply subject to applicable law.